Privacy Policy
Effective Date: 5 April 2022
At Susan Hayden, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. By accessing our website and using our services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect the following types of information when you use our services:
Personal Information: This includes your name, email address, phone number, and any other information you provide when you contact us, book an appointment, or subscribe to our newsletter.
Health-Related Information: In some cases, you may voluntarily provide health-related information during a consultation or via forms, which is necessary for your treatment.
Payment Information: We collect payment details, such as credit card information, if you make a payment for our services through our website.
2. How We Use Your Information
We may use your personal information for the following purposes:
- To provide hypnotherapy services and treatments.
- To communicate with you regarding appointments, sessions, and inquiries.
- To process payments and issue invoices.
- To send promotional materials, newsletters, and updates (if you have opted-in to receive them).
- To improve our website and services.
3. How We Protect Your Information
We take the security of your personal information seriously. We implement a variety of physical, technical, and administrative measures to protect your data, including:
- Encryption: We use SSL encryption to secure your personal and payment details.
- Data Storage: We store your personal information securely and only retain it for as long as necessary for the purposes outlined in this Privacy Policy.
4. Sharing Your Information
We do not sell, rent, or share your personal information with third parties except in the following circumstances:
- With Your Consent: If you give us explicit consent, we may share your information with third parties.
- Legal Obligations: We may disclose your information if required by law or to comply with legal processes (e.g., court orders).
5. Cookies
We use cookies to enhance your experience on our website. Cookies are small text files stored on your device that allow us to track your activity on the site. You can manage your cookie preferences through your browser settings.
6. Your Rights
Depending on your location and applicable law, you may have the following rights:
- The right to access the personal data we hold about you.
- The right to request correction of any inaccurate data.
- The right to request deletion of your data.
- The right to withdraw consent for marketing communications at any time.
To exercise any of these rights, please contact us.
7. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing them with any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Please review this policy regularly to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us.
